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Terms of Service

Terms of Service

Pinnacle Detox & Recovery

Last Updated: July 20, 2026

Welcome to Pinnacle Detox & Recovery (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website (the “Site”), as well as any related services, content, or features we offer.

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use or access this Site.

1. Medical & Emergency Disclaimer (Important)

THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE.

Informational Purposes Only: All content on this Site, including text, graphics, images, logos, articles, blog posts, audio, and other material, is provided for general informational and educational purposes only. It is not a substitute for professional medical advice, clinical diagnosis, or treatment.

No Provider-Patient Relationship: Visiting this Site, submitting a contact form, using online chat, or calling or texting our telephone numbers does not create a physician-patient, therapist-patient, or confidential clinical relationship between you and Pinnacle Detox & Recovery. Such a relationship is established only upon formal admission and execution of the applicable consent and treatment agreements.

Medical Emergencies: If you or someone you know is experiencing a medical emergency or urgent mental health crisis, do not rely on this website. Immediately call 911 or go to the nearest emergency room. You may also reach the 988 Suicide & Crisis Lifeline by calling or texting 988 in the United States.

2. Treatment & Healthcare Services Disclaimer

Individual Results Vary: Any testimonials, success stories, or program outcomes described on the Site represent individual experiences. Treatment outcomes vary based on personal circumstances, medical history, engagement in treatment, and individual clinical needs. No outcome is promised or guaranteed.

Admission & Assessment: Information on this Site does not guarantee admission into any program offered by Pinnacle Detox & Recovery. All admissions are subject to clinical, medical, and psychological evaluation by licensed healthcare professionals, and to bed availability. We are a small residential facility with limited capacity.

Levels of Care: Pinnacle Detox & Recovery provides medically supervised detoxification and residential treatment. We do not provide emergency medical services, inpatient psychiatric hospitalization, or long-term outpatient care. Referrals to other levels of care are coordinated as clinically appropriate.

Out-of-Network Status & Insurance: Pinnacle Detox & Recovery is an out-of-network provider. Any insurance verification offered through this Site is provided as a courtesy. Verification of benefits is an estimate only and is NOT a guarantee of coverage, payment, reimbursement, or admission. Final coverage and payment determinations are made solely by your insurance carrier. You remain responsible for any amounts not covered by your plan, including deductibles, coinsurance, and out-of-network cost-sharing. We do not accept Medicare or Medi-Cal.

3. Licensing, Accreditation & Compliance

Pinnacle Detox & Recovery is committed to maintaining high standards of care and advertising integrity. We operate in compliance with applicable local, state, and federal laws governing substance use disorder treatment facilities, including the federal Eliminating Kickbacks in Recovery Act (EKRA) and applicable California law.

Pinnacle Detox & Recovery holds the following licensure and accreditation:

  • Licensed by the California Department of Health Care Services (DHCS)
  • Accredited by The Joint Commission
  • CLIA Certified (laboratory services)
  • LegitScript Certified for healthcare advertising

We do not pay, offer, or receive any remuneration in exchange for patient referrals.

4. Privacy & Protected Health Information

HIPAA: Pinnacle Detox & Recovery is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected health information created or maintained during treatment is handled in accordance with HIPAA and our Notice of Privacy Practices.

42 CFR Part 2: As a substance use disorder treatment provider, patient records are additionally protected under federal confidentiality regulations at 42 CFR Part 2, which impose restrictions on disclosure beyond those of HIPAA.

California Law: We also comply with the California Confidentiality of Medical Information Act (CMIA) and, where applicable, the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).

Information Submitted Through This Site: Information you voluntarily submit through web forms, chat, email, or text message before admission is not necessarily transmitted through a secure or encrypted channel and may not be protected to the same degree as treatment records. Please do not submit detailed medical or clinical information through the Site. To discuss your situation confidentially, contact our admissions team directly by telephone.

5. Intellectual Property Rights

Ownership: All content, design elements, graphics, logos, text, software, and intellectual property appearing on this Site are the property of Pinnacle Detox & Recovery or its licensors and are protected by United States and international copyright, trademark, and intellectual property laws.

Limited License: You are granted a limited, revocable, non-exclusive, non-transferable license to access and view the Site solely for your personal, non-commercial use.

Restrictions: You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this Site without our express written permission.

6. User Conduct & Acceptable Use

When using our Site, you agree not to:

  • Use the Site for any illegal, unauthorized, or fraudulent purpose.
  • Violate any applicable federal, state, local, or international law or regulation.
  • Attempt to gain unauthorized access to any portion of the Site, computer systems, or networks connected to the Site.
  • Transmit any harmful code, viruses, malware, or destructive data.
  • Impersonate any person, entity, or Pinnacle Detox & Recovery representative.
  • Use automated systems (e.g., bots, scrapers, crawlers) to access or harvest data from the Site without prior written consent.

7. Communications & Consent

Contact Forms, Calls & Chat: By providing your contact information through forms, chat, or telephone, you consent to receive communications from Pinnacle Detox & Recovery regarding your inquiry, treatment options, or admissions assistance. You may withdraw this consent at any time by contacting us.

Telephone & SMS Consent (TCPA): By providing a telephone number, you consent to receive calls and text messages from Pinnacle Detox & Recovery at that number, including messages sent using an automatic telephone dialing system or prerecorded voice, for admissions and informational purposes. Consent is not a condition of admission or of receiving any services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages at any time or HELP for assistance.

Recording: Telephone calls with our admissions team may be monitored or recorded for quality assurance and training purposes.

8. Third-Party Links & Resources

Our Site may contain links to third-party websites, resources, or services that are not owned or controlled by Pinnacle Detox & Recovery. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Accessing third-party sites is done at your own risk.

9. Disclaimer of Warranties

THIS SITE AND ALL CONTENTS, MATERIALS, INFORMATION, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, PINNACLE DETOX & RECOVERY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

PINNACLE DETOX & RECOVERY DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PINNACLE DETOX & RECOVERY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use of or inability to use the Site;
  • Any reliance placed by you on the completeness, accuracy, or existence of any material on this Site;
  • Any unauthorized access to or use of our servers and/or personal information stored therein.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability arising from the provision of clinical care.

11. Indemnification

You agree to defend, indemnify, and hold harmless Pinnacle Detox & Recovery and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law. Any legal action, suit, or proceeding arising out of or related to these Terms or the Site shall be instituted exclusively in the federal or state courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting on this page with an updated “Last Updated” date. Your continued use of the Site following the posting of revised Terms signifies your acceptance of those changes.

15. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, please contact us:

Legal Entity: Pinnacle Detox & Recovery
Address: 202 W Lemon Ave, Arcadia, CA 91007
Phone: (626) 323-9637
Website: pinnaclerecovery.org